betijbd Privacy Policy

betijbd collects personal information in three principal ways: information you provide directly when registering or using the Platform, information generated automatically through your use of the Platform, and information we receive from third-party payment processors and KYC verification partners during the account verification process. We collect only the data that is necessary, proportionate, and relevant to the purposes described in this Privacy Policy.

The following table outlines the categories of personal data that betijbd collects and the primary reason for each category:

Providing certain categories of data — particularly identity and contact data — is mandatory to create and maintain a betijbd account. If you choose not to provide this data, betijbd will be unable to open or continue your account. Other categories, such as technical data, are collected automatically as part of the Platform's standard operation and cannot be individually opted out of while continuing to use the Platform.

betijbd uses your personal data only for the specific, legitimate purposes described below. We do not repurpose your data for any purpose that is incompatible with the original reason it was collected. Each use of your data is grounded in one of the following legal bases: contract performance (necessary to deliver the service you have requested), legal obligation (required to comply with applicable law and anti-money-laundering regulations), legitimate interest (to operate a safe and commercially viable platform), or consent (where you have explicitly opted in).

• Account creation and management: We use your identity and contact data to open your betijbd account, verify your identity, enforce our one-account-per-player policy, and communicate account-related updates with you;
• Transaction processing: Financial data is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain accurate records of all monetary activity on your account;
• Age and identity verification (KYC): Identity documents are processed to confirm you are at least 18 years of age and that the payment accounts linked to your betijbd account are registered in your legal name;
• Fraud prevention and platform security: Technical and account activity data are analysed in real time to detect and prevent unauthorised access, bonus abuse, duplicate account registration, and other prohibited conduct defined in our Terms & Conditions;
• Platform personalisation: Account activity data may be used to personalise your betijbd experience — for example, displaying cricket BPL markets prominently if you frequently bet on cricket, or surfacing slot game categories you have previously enjoyed;
• Customer support: Communications data is used to respond to your queries, resolve disputes, and improve betijbd's support quality;
• Regulatory compliance and legal obligations: betijbd may be required to retain or disclose certain data to comply with applicable legal or regulatory requirements, including anti-money-laundering (AML) obligations;
• Responsible gaming monitoring: Account activity data including session length, betting frequency, and deposit patterns may be monitored to identify signs of problem gambling, in line with betijbd's Responsible Gaming Policy.

betijbd will never use your personal data to make automated decisions that produce legal or similarly significant effects about you without human review. Any decision to close or suspend an account based on fraud detection algorithms is reviewed by a member of betijbd's compliance team before action is taken.

betijbd uses cookies and similar tracking technologies (including session tokens, local storage objects, and device fingerprinting for fraud prevention) to operate the Platform effectively, maintain your logged-in session securely, and gather aggregated analytics about how players interact with the site. The following cookie categories are in use on betijbd:

You can manage or delete cookies through your browser settings at any time. Disabling strictly necessary cookies will prevent you from logging into betijbd or processing transactions. For instructions on managing cookies in popular browsers (Chrome, Firefox, Safari, Samsung Internet), please refer to your browser's official help documentation. Continuing to use betijbd with cookies enabled constitutes your acceptance of betijbd's use of cookies as described above.

betijbd does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We share your data only in the specific, limited circumstances listed below, and only to the extent necessary for the stated purpose:

• Payment processors: When you make a deposit or withdrawal, the relevant financial data (transaction amount, account reference) is shared with your chosen payment provider — bKash, Nagad, Rocket, Upay, or the relevant card network — solely to process that transaction. These providers operate under their own privacy policies and are independently responsible for the data they handle;
• KYC and identity verification partners: betijbd may use a third-party identity verification service to validate government-issued ID documents submitted during account verification. These partners are contractually required to process your data only for identity verification purposes and to maintain data security standards equivalent to or exceeding those of betijbd;
• Fraud prevention and security services: Aggregated technical and behavioural data may be shared with specialist fraud-detection service providers to protect betijbd and its players from fraudulent activity. These providers do not receive data in a form that individually identifies you for their own use;
• Legal and regulatory authorities: betijbd may be required by law to disclose your personal data to government bodies, law enforcement agencies, or regulators in response to a lawful request or court order. betijbd will notify affected players of such disclosures where legally permitted to do so;
• Business transfers: In the event of a merger, acquisition, or sale of all or part of betijbd's business, your personal data may be transferred to the acquiring entity as part of that transaction, subject to equivalent data protection commitments.

All third parties with whom betijbd shares personal data are required, by contract, to implement and maintain appropriate technical and organisational security measures, to use your data only for the specified purpose, and to delete or return your data when the purpose has been fulfilled.

betijbd implements a layered security architecture designed to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security measures include, but are not limited to:

• Transport encryption: All data exchanged between your browser or app and betijbd's servers is encrypted using TLS 1.2 or higher (256-bit SSL);
• At-rest encryption: Sensitive personal data fields — including identity document numbers, financial account references, and passwords — are stored in encrypted form in betijbd's database infrastructure;
• Password security: betijbd stores account passwords as salted cryptographic hashes. betijbd staff cannot view your password in plain text under any circumstances;
• Access controls: Access to betijbd's player database is restricted to authorised personnel on a strict need-to-know basis, and all access is logged and audited;
• Intrusion detection: betijbd employs real-time monitoring and anomaly detection systems to identify and respond to unusual access patterns or potential data breaches;
• Two-factor authentication (2FA): betijbd offers optional 2FA for player accounts to provide an additional layer of login security. Players are encouraged to enable this feature.

While betijbd takes every reasonable precaution to secure your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your betijbd account password and for logging out of shared or public devices after each session. If you suspect that your account has been compromised, contact betijbd support immediately at support@betijbd.net.

betijbd retains your personal data for as long as your account remains active and for a defined period thereafter, in accordance with our legal obligations and legitimate operational interests. The following retention periods apply:

When your data reaches the end of its applicable retention period, betijbd will securely delete or irreversibly anonymise it so that it can no longer be associated with you as an individual. Anonymised, aggregated data (for example, aggregate betting statistics with no individual identifiers) may be retained indefinitely for business analysis and platform improvement purposes.

If you request deletion of your data before the end of a mandatory retention period — for example, due to a legal obligation to retain AML-related records — betijbd will delete all data that is not subject to a legal hold and will clearly communicate to you which data categories must be retained and for how long.

As a betijbd account holder, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, submit a written request to support@betijbd.net with the subject line "Privacy Rights Request". betijbd will respond within 30 days of receiving a complete and verifiable request.

• Right of Access: You may request a copy of the personal data betijbd holds about you, together with information about how it is used and with whom it is shared;
• Right to Rectification: If any personal data held by betijbd is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay;
• Right to Erasure ("Right to be Forgotten"): You may request that betijbd delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations;
• Right to Restriction of Processing: You may request that betijbd temporarily suspend the processing of your personal data while a dispute about its accuracy or the lawfulness of its processing is resolved;
• Right to Data Portability: You may request a machine-readable copy of the personal data you provided to betijbd directly (for example, your account registration data and transaction history), to transfer to another service provider;
• Right to Object: Where betijbd processes your data on the basis of legitimate interest, you may object to that processing. betijbd will stop processing unless we can demonstrate compelling legitimate grounds that override your interests;
• Right to Withdraw Consent: Where betijbd relies on your consent as the legal basis for processing (for example, marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

betijbd is committed to keeping this Privacy Policy accurate and up to date. We review the Policy on a regular basis and update it whenever our data practices change in a material way — for example, when we introduce a new service, integrate a new payment method, or update our security infrastructure. The "Last Updated" date at the top of this page reflects the most recent revision.

When betijbd makes material changes to this Privacy Policy, registered players will be notified via the email address associated with their account at least 7 days before the changes take effect. Continued use of the betijbd Platform after the effective date of the revised Policy constitutes your acceptance of the updated terms.

For any questions, concerns, or requests relating to this Privacy Policy or betijbd's data practices, please contact us using the details below. We aim to respond to all privacy-related enquiries within 2 business days (Bangladesh Standard Time, UTC+6):

• Email: support@betijbd.net — subject line: "Privacy Policy Enquiry"
• WhatsApp (text only): +880 1700-000000
• Support Hours: 24/7 Live Chat available on the Platform

This Privacy Policy is incorporated by reference into betijbd's Terms & Conditions and Responsible Gaming Policy. In the event of any conflict between the Privacy Policy and another betijbd policy document with respect to data protection matters, this Privacy Policy shall take precedence.

betijbd thanks all players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, and beyond — for trusting us with their personal information. Maintaining that trust through responsible, transparent, and secure data practices is a core commitment of betijbd.